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SALESFORCE / CUSTOMER RELATIONSHIPS, CONNECTED.

Give your CRM
more intelligence.

Help sales and service teams work with better context, useful automation and a Salesforce setup built around their processes.

Connected digital services illustration

WHAT WE CAN HELP WITH

Expertise that moves
your business forward.

01

Sales workflows

Support lead qualification and customer follow-ups with AI-assisted processes.

02

Service workflows

Use agents and automation to help resolve routine customer requests.

03

Agentforce

Explore AI agents within the Salesforce environment.

04

Development & integration

Extend your CRM and connect the systems your teams rely on.

05

Reporting

Create dashboards that make customer and operational information easier to use.

06

Ongoing improvement

Keep configuration, support and development moving after go-live.

FROM PLAN TO PRACTICE

Build around the customer journey.

Look at the handoffs between sales, marketing and service. Then shape the CRM around the people using it.

  1. 01

    Understand

    Review your processes and define CRM goals.

  2. 02

    Configure

    Plan the setup, customisation and connections.

  3. 03

    Support

    Implement, train and continue improving.

A FEW USEFUL ANSWERS

Let’s make it clear.

Can you improve an existing Salesforce setup?

Yes. Configuration, integrations, reporting and ongoing development are part of the service.

Can we explore Agentforce?

Yes. We can review a specific sales or service workflow and discuss how an agent could support it.

YOUR NEXT CHAPTER STARTS HERE

Big ambitions.
Let’s make
them work.

Tell us what you want to change.
We’ll explore the right next step together.

Let’s talk about your project

TALK TO APM DIGITAL

sales@apmdigital.eu+43 664 99151678
BASED IN BRATISLAVA

Working with teams internationally.

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